Terms of Service: By hiring Pearl Snap Studios, you (“Customer”) agree and are bound by the following terms of service.
1. Approved Use of Demos:
Demos purchased from Pearl Snap Studios are considered demonstration recordings only. As such, demos may not be used for any commercial use without the proper release purchased from Pearl Snap Studios. Commercial use includes but is not limited to: Synchronization of music with video or pictures in Film/Television/Advertisement/or online videos, radio play (program or advertisement), jingles, retail sale (digital or physical), streaming, or any other instance where revenue is generated from the sale, lease, or “spin” of the demo. Likewise, Customer cannot offer a gratis license or allow any other party to play, stream, spin, or host the demo to be consumed by the general public for free. Demos are to be used to “pitch” to artists, A&R professionals, producers, and publishers for the purpose of having a recording artist cover the song. Demos are meant to be used as a means to demonstrate song only. Pearl Snap Studios does allow Customer to place the finished demo on their personal website or sites like SongU and Taxi as long as the demo is not used for commercial gain. Also, demos may be used to compete in song contests as long as the prize does not include radio play, synchronization, or any other form of commercial use if won.
2. Turnaround Time:
Pearl Snap Studios has a turnaround time of 5-7 business days from order completion and receiving a download link or mp3 for demo production. During busy seasons, turnaround time may be longer. Pearl Snap Studios reserves the right to extend our turnaround time. In such case, Pearl Snap Studios may notify Customer will by the email however not notice may be given. Depending on the singer or musician that is chosen by Customer, scheduling could cause delays. Pearl Snap Studios is not responsible for such delays.
Pearl Snap Studios offers two free rounds of mix tweaks. Mix tweaks are things like volume changes, effects changes, and very light editing. Vocals being re-recorded and parts already recorded being modified will be considered heavy editing. Heavy editing is performed at a rate of $45/hour and $35 minimum. In some rare cases, Pearl Snap Studios reserves the right to charge more to perform requested modifications depending on their involvement and any external players or singers that may have to be hired. Pearl Snap Studios reserves the right to decide what is considered heavy editing and what is considered mix tweaks.
4. Shipping & Receiving:
MP3s or links to WAV files are provided at no additional cost, however should Customer request physical media, it will be provided in the form of compact disk(s). The cost will be as follows:
- $10 for the first CD
- $5 for subsequent CDs
- $10 for shipping (48 states only)
When Customer’s song is ready to listen to, Pearl Snap Studios will email Customer an MP3 or download link. At that time, Customer will have 10 days to respond. If Pearl Snap Studios does not hear from Customer within 10 days, the project will be considered completed. Pearl Snap Studios reserves the right to charge hourly at a rate of $45/hour and $35 minimum for mix tweaks that are requested after the 10 day approval window.
6. Refund Policy:
Pearl Snap studios does not offer refunds, however, exceptional care is given to make sure Customers are happy. Should Customer find issue with the demo, mix, master, or other service, Pearl Snap Studios invites Customer to send an email explaining the problems and it will be handled in a case by case scenario.
7. Your Promise to Us:
Customer is the rightful owner of the Song, lyrics, and/or Composition and all elements contained therein and warrants that it does not violate any law or infringe upon or violate the rights, including without limitation all copyright rights, of any individual or entity. If Customer is not the rightful owner, then they warrant to Pearl Snap Studios that they have the necessary and required permission/license from the rightful owner to re-record, edit and/or modify the Song and/or Composition. Customer agrees to indemnify Pearl Snap Studios / Justin Morgan and its agents or assignees and hold them free and harmless from and against any and all claims, liabilities, costs, losses, damages or expenses, including but not limited to, reasonable attorney fees and court costs, arising out of any failure or breach by Customer with respect to its warranties as set forth in this Agreement.
Pearl Snap Studios can provide “stems” (individual tracks for each song) for a fee of $45/hour.
Pearl Snap Studios is not responsible for loss or damages caused by using its services.
10. Samples on Pearl Snap Studios’ Website:
Customer agrees that Pearl Snap Studios retains the right to post streaming samples of the completed song(s) on Pearl Snap Studios’ website. No mechanical or streaming license will be required for streaming from Pearl Snap Studios’ website.
The customer waives the right to bring any legal action(s) against Pearl Snap studios/ Justin Morgan and/or its staff due to any damages or loss, financial or otherwise, resulting from customer’s use of our recording, tracking, mixing, editing, mastering or consulting services. Pearl Snap Studios reserves the right to refuse service at its discretion and/or terminate service at any time.
Payment is expected before services are performed. Pearl Snap Studios accepts checks, online payment via PayPal, or credit card payments over the phone. Work on the demo or other service will not be performed until payment has been received in full.