What is personal information?
As used herein, the term “personal information” means information that specifically identifies an individual (such as a user’s name, address, telephone number, e-mail address, credit card or other account number) or that is associated with an identifiable person (such as demographic information or information about a person’s activities when such information is linked to personally identifying information). Personal information does not include “aggregate” information, which is data we collect about the use of the Sites or categories of Site users, from which any personal information has been removed. For example, information that forty-seven percent of the Site’s registered users identify themselves as male, but without identifying any specific individuals as male, is aggregate information. We collect aggregate data for a number of purposes, including to help us understand trends and user needs so that we can better consider new products and services, and tailor existing products and services to user desires. This policy in no way limits or restricts our collection of aggregate information.
What personal information do we collect?
Personal information may be collected in a number of ways when you visit our Site or use the various services and activities available on our Site. At several places on our Site, we may collect certain information you voluntarily provide to us which may contain personal information. For example, when you submit an inquiry, submit a song, purchase a song demo, or if you send us an inquiry via email, we may collect personal information such as your name, address, phone and email address and other contact information, as well as demographic, purchase history, and other personal information. In addition, from time to time we may collect demographic, contact or other personal information, as well as information regarding your preferences and recommendations, you provide in connection with your participation in surveys, sweepstakes, contests, games, promotional offers, and other activities on the Site.
When you visit our Site, some information also may be collected automatically through the use of log files or other records, such as the Internet Protocol (IP) or Media Access Control (MAC) addresses of your computer or networking equipment, your computer’s operating system, the browser type, the address of a referring Web site and your activity on the Site. We may use this information for purposes such as analyzing trends, administering the Sites, improving customer service, diagnosing problems with our servers, tracking user movement, and gathering broad demographic information for aggregate use. We may also automatically collect certain information through the use of “cookies.” Cookies are small data files that are stored on a user’s hard drive at the request of a Web site to enable the site to recognize users who have previously visited them and retain certain information such as customer preferences and history. If we combine cookies with or link them to any of the personally identifying information, we would treat this information as personal information.
We may also use third parties to serve ads on the Site or to collect, track and analyze non-personally identifiable usage and volume statistical information from users, such as the user’s browser type, operating system, browsing behavior and demographic information. These third parties may place cookies, web beacons or other devices on your computer to collect non-personal information, and information provided by these devices may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Sites and the other sites tracked by these third parties. We are not responsible for and do not control any actions or policies of any third party advertising technology service providers or of any third party members of any related advertising networks. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. However, if a browser is set not to accept cookies or if a user rejects a cookie, you may not be able to access certain Site features or Services.
How do we use the personal information we collect?
We use personal information we collect to facilitate your use of the Site, to process your requests or transactions, to provide you with information, products and services you request, and for the purposes for which the information was provided. We may also use personal information to inform you about music related events, products, promotions, or services, to administer and assist us with the operation of the Site and for the purpose for which the information was provided. We may use the information we collect:
- to respond to your emails, submissions, comments, requests or complaints;
- to provide you with the products or services you purchased (ie: song demos, song reviews, etc),
- to request feedback and to enable us to develop, customize and improve the Site;
- to share music related information, like events, promotions, and contests;
- for the specific purpose for which the information was provided.
We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we have about you. In such cases, this Policy governs our use and disclosure of such information.
What personal information do we share with third parties?
We do not sell, share, or rent any personal information to others in ways different from what is disclosed in this Policy without first obtaining your consent, although we may provide aggregate information or other non personal information to third parties without your authorization. In the event that we engage third party vendors, consultants or other service providers who are engaged by or working with us in connection with the operation of the Site and our business (“Service Providers”), we may share personal information with such Service Providers who need access to such information to carry out their work for us. In such event, we will inform our Service Providers that any such information we provide may only be used to carry out their work for us. We are not responsible for any information you provide to these parties directly, and we encourage you to become familiar with their practices before disclosing information directly to such third parties with which you come into contact.
When you participate in the Site, certain information you post on the Site is shared with other users. For example, personal information that you post on public areas of the Site, such as in your personal profile or any comments, reviews, discussion groups or any other interactive areas, is available to other users of the Site. By agreeing to be featured on the Site as an artist, songwriter, publisher, or music industry insider, biographical and other personal information you share on public areas of the Site or provide to us for purposes of posting to the Site will be available to other users of the site.
What steps do we take to protect your information online?
Pearl Snap Studios endeavors to secure your personal information from unauthorized access, use or disclosure by putting into place electronic procedures to safeguard the information we collect through this Site. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable. You should also note that email is not secure, and you should not send any confidential or sensitive information to us via an unsecured email.
What choices do you have regarding the use of your information?
You may opt-out of receiving promotional communications from Pearl Snap Studios by sending an email to justin@PearlSnapStudios.com with “Opt out” in the subject line. Please note, however, that you may not “opt out” of receiving service-related emails from the Company.
How you can correct and update your personal information or obtain additional information
If you have any questions or comments about this Policy or the practices relating to this Site, or you wish to verify, correct or delete any personal information we have collected, please contact us at justin@PearlSnapStudios.com, and we will endeavor to respond to your inquiry or to correct, update or remove the personal information you have provided us as you indicate to the extent possible. However, we may be required to retain certain information for a certain period of time, and it may be necessary to retain certain information in order to complete any services or transactions with us.